Frequently asked questions

RestoreDesk is a project for helping people research options for reinstalling iPhone apps they previously obtained through their own Apple Account. Its desktop clients and browser restoration flow are not yet validated as production services.

A backup or device transfer may preserve an app placeholder while the App Store download is no longer available. A placeholder does not contain the full app binary.

Sometimes, if Apple still permits a redownload and the version is compatible with the device. Removal from the storefront does not guarantee that an installable package remains available.

First check your App Store purchase history, hidden purchases and the App Library. A missing icon does not prove the app package can be obtained.

The same ownership, availability and iOS compatibility limitations apply. For sensitive apps, prioritize the developer’s official instructions and verified sources.

It may, but this is not guaranteed. Preserve an encrypted backup first, and do not delete the existing placeholder until you understand the risks.

RestoreDesk displays planned packages for multiple installations, but bulk restoration is not yet a verified public feature.

No. An app may later stop working due to operating-system changes, revoked access or a developer’s server-side requirements.

No. The RestoreDesk website does not collect Apple Account passwords, security codes or payment card details.

No. It is intended only for apps the account owner is entitled to use. Borrowing an account or obtaining an IPA does not grant a transferable licence.

The proposed desktop workflows do not rely on jailbreaking, but compatibility and practical installation have not yet been confirmed on physical devices.

The current website never processes Apple passwords. Local desktop authentication and session storage require a separate security review before release.

No. A downloaded IPA may be modified or signed by an untrusted party. For banking and other sensitive apps, use official sources and verify signatures.

No. Two-factor authentication is an additional account protection measure. Do not send Apple verification codes to third-party support staff.

Source prototypes exist for both systems. Publicly signed, tested DMG and EXE installers have not yet been released.

Connect with a data-capable USB cable, unlock the iPhone and accept the device trust prompt. Windows may require Apple Devices.

The desktop prototypes include import and validation code. Whether an IPA installs depends on its signature, entitlement, compatibility and the device.

Copying a currently installed app does not always produce a reusable package. Keep legitimate archived files, but do not assume any installed app can be extracted.

Only when a compatible package and the appropriate licence are available. An app on an old iPhone is not a guarantee of installation on a new one.

The code and packaging scripts exist, but the installers still require signing, packaging and testing on real devices.

Not through the currently available RestoreDesk website. Apple imposes restrictions on app installation; this browser pathway remains a technical investigation.

Indicative packages are 150 RUB for 1 restoration, 600 RUB for 5, 900 RUB for 9 and 990 RUB for 30. No payments are currently taken.

Not yet. Payment processing needs approval for the Georgian sole proprietor and confirmation from the bank and payment provider.

There is no live web order balance yet. A fair charging and refund policy will be published before paid restoration becomes available.

No purchases are currently charged. Merchant details, customer support and the applicable refund process must be finalized before launch.

Check the USB cable, unlock and trust the device, try another port, and verify Apple Devices and Apple Mobile Device services are installed.

You may be signed into another Apple Account, the purchase may be hidden, or the app may be unavailable in the current storefront.

Do not remove a working app. Check the signature, minimum supported iOS version, free storage and the connection; review a redacted error log.

No. Avoid bypassing operating-system protection for an unverified installer. RestoreDesk intends to sign and validate public releases.

The developer may require a newer app version on its servers. A restored package cannot override server-side requirements.